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Account Manager (m/f)

MONOQI is the online destination for hand-picked design. Since 2012, we have dedicated ourselves to collecting hard-to-find and limited-edition design products. With an international team representing over 25 nationalities, MONOQI searches the globe for the best contemporary design, making strong curatorial selections.

We are a multinational, enthusiastic and fun team based in the heart of Berlin with a unified vision of changing the game in the furniture industry. And we are looking for an inspiring, engaged and motivated new member as Account Manager (m/f).

 

What you'll be working on:

  • You will work together with one or several buyers and act as a contact point for vendors next to the buyer, building and maintaining strong vendor relationships
  • You will manage multiple concurrent sales in regards to preparation, organisation and responsibility for the sale
  • You will collect and coordinate the necessary material and information needed for the sales - imagery, samples, product and shipping details
  • You will coordinate with other departments internally and oversee the sale workflow to ensure deadlines are met
  • You will provide support, information and guidance for vendors throughout the sales
  • You will follow up with the vendor during and after the sale with sales reports, purchase orders, invoices, customer service issues and sale feedback
  • You will work towards set KPIs and team goals
  • Remain flexible and willing to change strategies as business needs dictate

 

What you'll bring to the team:

  • You have experience in an e­-commerce or other web­-based company
  • You are experienced with Content Management Systems and Task Management Systems
  • You have experience in client and/or customer­ facing roles
  • You are highly organised and able to self prioritise assignments to manage set deadlines
  • You have excellent problem ­solving skills​ with a hands on mentality to solve issues autonomously
  • You have the ability to manage multiple projects at a time while paying strict attention to details
  • You have excellent communication skills
  • You are fluent in English

 

What do we offer:

  • A challenging, motivating position in a rapidly growing design company
  • The opportunity for professional and personal development in a dynamic, international environment
  • A fair compensation along with a special employee discount on all products offered in our online selection
  • Yoga classes
  • An open, creative, and design-minded workspace in Berlin-Mitte

 

Join the MONOQI team!

We look forward to receiving your application.

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